Frequently Asked Questions
Find quick answers to the most common questions about our services, process, and support
Use the mask 2–3 times a week to reset and smooth. Follow with the cream daily to maintain hydration and glow.
Yes. The mask refreshes, the cream maintains. Together, they create a simple, effective routine.
Very. Elducia is designed for those who want fewer steps, but better results.
You’ll notice glow and hydration early. With consistency, texture and firmness improve over time.
Yes, morning and night. It’s designed for daily, long-term care.
Our formulas are gentle and balanced, but we always recommend a patch test first.
A focus on prevention, simple routines, and formulas that combine Korean botanicals with proven actives without the noise.
No. Textures are designed to feel light, comfortable, and easy to layer.
Yes, we ship worldwide. Delivery times vary by location.
Processing takes 1–2 days. Delivery usually takes 3–7 days domestically and 7–14 days internationally.
You’ll receive a tracking link as soon as your order ships.
Returns are accepted within 30 days for unused, unopened items in original packaging.
Let us know within 48 hours and we’ll make it right.
Email us at support@elducia.com. We respond within 24–48 hours.
