Refund policy

Returns & Exchanges

We want every Elducia purchase to feel right for you. If it doesn’t, we’ll make the process simple and stress-free.

Return Window

You can request a return within 7 days of receiving your order.

Eligibility

To be eligible for a return, items must be:

• Unused and unopened

• In original packaging

• Accompanied by proof of purchase

How to Request a Return

Email us at support@elducia.com with your order number and reason for return. Our team will guide you through the next steps.

Refunds

Once your return is received and approved, refunds will be processed to your original payment method within 5 - 10 business days.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery. We’ll take care of it as quickly as possible.

Shipping Costs

Shipping fees are non-refundable unless the return is due to an error on our end.